This Privacy Policy applies to the collection, use, disclosure and handling of personal information by Batch Mewing Lawyers (BML), including personal information collected via our https://batchmewing.com.au website (the “Website”).
BML is committed to protecting the privacy of individuals and is bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Commonwealth) (the “Act”). We will only collect, use or disclose personal information in accordance with the Act and this Privacy Policy.
BML collects personal information from you in a number of different ways. We may collect personal information directly from you or during our dealings with you, for example when you:
We may also, if you consent, collect personal information about you from another BML group entity, from publicly available sources of information, or in some cases, from third parties including recruitment agencies, previous employers, government departments (e.g. Department of Home Affairs) and third-party service providers which provide criminal, bankruptcy and other checks.
The personal information we collect about you may include (but may not be limited to) your name, date and place of birth, contact details, Internet Protocol (IP) address, occupation and education / work history, employer, legal and industry areas of interest, and information relating to your dealings with BML and our clients.
We may also collect sensitive information about you, including health information and criminal background checks.
The purpose for which we collect your information may include:
If we are not able to collect personal information about you, we may not be able to provide you with products, services and assistance to the extent that they require us to collect, use or disclose personal information.
We may contact you via email, SMS or other means in order to provide you with updated information about the Website, in relation to events or to provide you with other information about our services. If you do not wish to receive any such information, please contact us as set out below.
You have a right to request access to or correction of your personal information held by us. If you wish to access, correct or update any personal information we may hold about you, please contact us as set our below. However, we may charge for providing access to this information and we may refuse access where the Act allows us to do so.
You will need to verify your identity before access to your personal information is granted.
In the event of any loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, BML will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Privacy Act 1988.
If you have any questions or concerns about our collection, use or disclosure of personal information, of if you believe that we have not complied with this Privacy Policy or the Act, please contact us as set out below. The Privacy Officer will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. When contacting us, please provide as much detail as possible in relation to the query, issue or complaint.
We will take any privacy complaint seriously. We will aim to resolve any such complaint in a timely and efficient manner, and our target response time is 30 days. We request that you cooperate with us during this process and provide us with relevant information we may require.
We expect our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you can also make a formal complaint with the Office of the Australian Information Commissioner (which is the regulator responsible for privacy in Australia):
Complaints must be made in writing:
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Phone
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Mail
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Website
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1300 363 992
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Director of Compliance
Office of the Australian Information Commissioner GPO Box 5218 Sydney NSW 2001 |
www.oaic.gov.au
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BML will take reasonable steps to keep any information we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, BML excludes all liability (including in negligence) for the consequences of any unauthorised access to your personal information.
We may store your files in hard copy or electronically in our ordinary IT systems. These may include Australian-based cloud servers or the servers of third parties within Australia.
When we have disclosed your personal information to third parties, as described in section 3 of this Privacy Policy, your files may be stored by or transferred to entities located outside of Australia. The storage of transfer of your personal information by these third parties will be subject to confidentiality provisions as we deem appropriate.
We implement a range of physical and electronic security measures to protect the personal information that we hold, including:
Staff receive periodic training on security issues, to foster a security aware culture. We also have a regular review program to test the security measures in place and identify where changes may be necessary or desirable.
To contact us about any privacy issues or would like more information about how we manage personal information, please direct your queries to (07) 3059 6800 or at [email protected].
From time to time it may be necessary for us to revise our Privacy Policy. We reserve the right to make changes at any time without prior notice. We encourage you to check our website from time to time for the updated version of our policy.
This privacy policy is current as of 19 February 2025.